Astound Business Solutions
Menu
  • Solutions
    • Dedicated Internet Access
    • Voice
    • Cloud
    • Colocation
    • Close
  • By Industry
    • Communities
    • Finance
    • Health Care
    • Legal Services
    • Wellness
    • Utilities
    • Why Choose Astound Business Solutions?
    • Close
  • About
    • Community
    • Press
    • Team Members
    • Why Astound Business Solutions?
    • Careers
    • Close
  • Contact Us
    • Support
    • Self-Assessment Tools
    • Close
  • My Account

Monitoring and Alert Management

Our number one priority is keeping your business up and running smoothly. That’s why all of our data center services come with 24/7/365 proactive monitoring by our support team. Our monitoring systems provide a comprehensive view of your entire IT operations.

Sample Monitoring Graphs

Sleep well at night knowing we’ve got you covered!

  • Visibility: Dashboards provide at-a-glance access to powerful monitoring information of all your mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics and network infrastructure.
  • Comprehensive IT Infrastructure Monitoring: We identify slow or failing components on your network and remedy them, before you even know there’s an issue.
  • Performance: Our systems provide you with the highest degree of server performance, responding to alerts as soon as they happen.
  • Proactive Planning & Awareness: We help you identify infrastructure upgrades before outdated systems catch them by surprise.
  • Service Level Agreement (SLA) Reports: We give you the ability to generate reports to determine if your SLA is being met.

Planned and Unplanned Outages

In the rare instance of an unplanned outage, you will receive constant and consistent communication via phone and email followed by an explanatory email when we have resolved the issue.  We will occasionally schedule brief planned outages during non-peak hours so that we can conduct maintenance on the network.  You will receive an advanced email notification if the maintenance window will affect any of your services.

  • Solutions
    • Dedicated Internet Access
    • Voice
    • Cloud
    • Colocation

Contact

  • Astound Business Solutions
    Powered by Digital West
  • 711 Tank Farm Road Suite 210
  • San Luis Obispo, CA 93401
  • Phone (Business): (888) 781-9378
  • Phone (Residential): (833) 373-9378
  • Fax: (805) 781-9379

Locations

  • San Luis Obispo

Agreements Policies & Legal

  • DMCA Policy
  • Acceptable Use Policy
  • Standard Terms and Conditions
  • Service Specific Terms and Conditions

Social

  • facebook
  • Twitter
  • LinkedIn

Copyright © 2025 Digital West Networks, Inc. All rights reserved. | Privacy Policy

This website uses cookies to ensure that we give you the best experience on our website and for data gathering purposes. If you continue to use this website we will accept that as your consent to track your usage.OkPrivacy policy