Meet the crew that makes it all happen. Our friendly, experienced team is primarily based in San Luis Obispo, California. We live and breathe our core values, the first of which is “to put people first, cultivating great relationships with our teammates, customers, competitors, and community.” We aim to deliver exceptional customer service and top-notch solutions for all of your technology needs. We invite you to get to know us.
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Clyde Ray Bailey
Hometown: Bakersfield, CA
Title: Commercial Technician 1
Fun Fact: I love to play golf in my free time.
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Jeff Buckingham
Hometown: Glastonbury, Connecticut
Title: President & Chief Customer Officer (CCO)
Fun Fact: I came to Cal Poly to study Dairy Science and dreamed of returning to New England to farm. I fell in love with SLO and stayed here eventually getting involved in telecommunications in 1983 just as AT&T was being broken up. I was the first employee and eventually President of Call America. Later I started another company called Call America and later Blue Rooster Telecom. We joined forces with Norcast and then with Digital West.
I never did become a dairy farmer, but we do raise beef cattle on a small cow calf operation on our ranch near Los Osos that I operate with my family. We live "off the grid" with 40+ cows as well as horses, cats, and dogs. I am a bit of a character and love and appreciate our wonderful customers and my dedicated co-workers at Digital West.
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Lochlan Buckingham
Hometown: San Luis Obispo, CA
Title: Regional Field Representative
Fun Fact: I like to build scrap metal art out of whatever parts I can find from previous farming jobs and stuff laying around the ranch.
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Logan Burdick
Hometown: San Miguel, CA
Title: Network Operations Technician
Fun Fact: I enjoy cars and have been to StanceNation, one of the biggest car shows since 2015.
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Mike Casey
Hometown: Huntington Beach, CA
Title: Business Development Manager
Fun Fact: I'm helo-cast trained to jump out of helicopters for ocean rescue.
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Keith Chavarria
Hometown: Santa Maria, CA
Title: Junior Provisioning Engineer
Fun Fact: I enjoy playing and watching sports. Big Los Angeles Lakers and Minnesota Vikings fan.
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Dianna Coalwell
Hometown: Mount Isa, Australia
Title: Billing A/R Supervisor
Fun Fact: In high school I auditioned for the same character as Nicole Kidman and they chose her instead. I lived on 3 continents before I found the man of my dreams in India.
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Justin Coalwell
Hometown: Atascadero, CA
Title: Director of Client Services
Fun Fact: I drove my wife and newborn home from the hospital on the back of a motorcycle.
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Steven Coletti
Hometown: Bakersfield, CA
Title: Network Operations Technician
Fun Fact: I stare at clouds for a few hours each week.
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Chrissy Cooper
Hometown: San Luis Obispo, CA
Title: Network Operations Supervisor
Fun Fact: I like to climb up on things and crow like a rooster with Jeff Buckingham.
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Jill DeCristofaro
Hometown: Morro Bay, CA
Title: Provisioning Engineer
Fun Fact: My cat is named after raw fish, Sushi.
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Ty Fuentes
Hometown: San Francisco, CA
Title: Network Operations Technician
Fun Fact: I haven't had a haircut in 4 1/2 years.
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Cameron Giovannetti
Hometown: Templeton, CA
Title: Network Operations Technician
Fun Fact: My favorite movie is Chef.
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Lance Heredia
Title:Phone Systems Technician
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Juan Carlos Herrera
Hometown: Indio, CA
Title: Business Development Manager
Fun Fact: Bengal cat enthusist and baseball fan.
Email:juan.herrera@digitalwest.com
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Robert Hood
Hometown: Porterville, CA
Title: Field Operations Technician
Fun Fact: I love to fish and I go often to the Cayucos Pier and have started going on charter boats out in the ocean to catch bigger fish.
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Brenna Hornbaker
Hometown: Atascadero, CA
Title: Provisioning Project Manager
Fun Fact: I LOVE animals! I have a Corgi, chickens and cats.
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Matthew Ingersoll
Hometown: Proctor, MN
Title: Principal Engineer
Fun Fact: Some of my hobbies include long distance running, hiking, and writing music.
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Craig Johnson
Hometown: San Luis Obispo
Title: Provisioning Engineer
Fun Fact: SLO local. Bishops Peak, Teach, Laguna, SLO HS, and Cal Poly! Oddly enough, I'm a Packers fan.
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Jared Kelly
Hometown: Ojai, CA
Title: Linux Systems Administrator
Fun Fact: I once cut an onion without crying.. much.
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Kyle Lemons
Hometown: San Luis Obispo, CA
Title: Network Administrator
Fun Fact: I used to call bananas putnanas. Not because I didn't know how to say banana, I just preferred putnana.
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Carlos Lesne
Hometown: Santa Maria, CA
Title: Account Executive
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Erika Marshall
Hometown: Redondo Beach, CA
Title: Sales Support Coordinator/Marketing
Fun Fact: I used to sing, play bass and percussion in a local band.
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Johanne (Jo) Mercier
Hometown: Currently living in San Luis Obispo, from Montreal, Canada
Title: Senior VP of Operations
Fun Fact: My telecom career started with Jeff Buckingham at the original Call America. From there, I was the Operations Manager for Arrival Communications working as the Carrier Relations Manager and Provisioning Director. I continued my career as the Sales Director for TimeWaner Communications returning back to my roots joining Blue Rooster Telecom as Operations Manager. I love hiking and being outdoors.
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Marco Murillo
Hometown: San Luis Obispo, CA
Title: Field Operations Technician
Fun Fact: In finishing up my baseball career in college, I attended 4 different colleges in 4 different states.
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Nick Newbrough
Hometown: Milpitas, CA
Title: Director of Sales
Fun Fact: One of my favorite hobbies is competitive archery.
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Will Orton
Hometown: Santa Cruz, CA
Title:Sr. Network Engineer
Fun Fact: I am working on growing a small fruit and nut tree orchard and other native trees at my house.
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Parker Paul
Hometown: Hanford, CA
Title: Senior Engineer
Fun Fact: I live on a farm.
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Carlos Peña
Hometown: Lompoc, CA
Title: Field Operations Supervisor
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Cam Perez
Hometown: Sunnyvale, CA
Title:Network Operations Technician
Fun Fact: I saw Jerry Garcia's last performance in California.
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Janice Petko
Hometown: Atascadero, CA
Title: Senior Sales Engineer
Fun Fact: I love Newfoundland dogs and am on my 8th - her name is Stella.
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Chuck Pierce
Hometown: Atascadero, CA
Title: Facilities Coordinator
Fun Fact: The first time I went to "test depth" (1300 feet) I panicked when I saw condensation on the submarine's hull.
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Frank Randise
Hometown: Van Nuys, CA
Title: Unified Communications Manager
Fun Fact: At age 15, I worked at McDonald's, they called me "Kid Burger" no joke! In my late teens and early 20's, I street raced. They just called me "Frankie". In my mid 30's, I owned a cabinet shop and they called me "Popeye". Now at Norcast and now Digital West, they call me "The Guy". When you need a project done right, your phone system to work, or just need help, there is only one person to call - it's me, "The Guy".
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Jacob Rardin
Hometown: Fremont, CA
Title: Junior System Engineer I
Fun Fact: I had wanted to be a mechanical engineer since I could hold a Lego block...but then I built my own computer in high school, and I've gradually floated over to IT.
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Christopher Robles
Hometown: San Fernando Valley, CA
Title: Acount Executive
Fun Fact: I watch baseball on TV! I know, crazy to do something that boring, right!? I LOVE baseball, it doesn't even have to be the Dodgers. Some consider me to be a bit odd!
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Taby Smyth
Hometown: Arroyo Grande, CA
Title:Staff Accountant
Fun Fact: No cats and dogs for us. We have a Russian Tortoise named Pretzel, a Fire Bell Toad named Mr. Frog and a Chameleon named Ghost.
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Chris Street
Hometown: San Jose, CA
Title: Fiber Construction Project Manager
Fun Fact: Bass player in a reggae ska band.
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Mike Thomas
Hometown: Born in the territory of Hawaii, grew up in Pleasanton, CA
Title: VP of Engineering
Fun Fact: I collect and restore old pinball machines and jukeboxes. I also drive an old Chevrolet Corvair.
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Desmond Ware
Hometown: Newburgh,, NY
Title: NOC Technician
Fun Fact: I can watch the Dark Knight on repeat for 24 hours.
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David White
Hometown: Atascadero, CA
Title: SVP of Sales and Client Services
Fun Fact: I have ridden an ostrich.
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Tim Williams
Hometown: Ventura, CA
Title: CEO & Founder
Fun Fact: In high school, I had my own DJ business and I was hired to play at dances, weddings and parties. I was ‘cutting edge’ because I used a new form of music player called a "CD Player".